PT Operations Associate

Upswing is a mission-driven company that partners with colleges and universities to improve nontraditional student outcomes. Over 28% of students using Upswing are working while in college, and 43% are Hispanic or Black, and many are first-generation students. Our platform doesn't cost students a thing; the school enlists our help to support their students. We're looking for individuals who care about education and equality of student resources to come join our team! 

We're currently partnered with more than 70 colleges throughout the country, where Upswing helps over 700,000 students succeed throughout college. You'll get to work with a team of motivated, intelligent, and fun people at Upswing - all working toward the same mission of student success and retention.

As a mission driven organization, we strive to build a community inside Upswing where we are able to live our values to help our students grow and thrive. Our values represent why we do what we do and how we plan on doing it. We hope to build a team that represents these values so that we can all grow together.

• Celebrate Concrete Roses
• Dare to Fly First
• Choose the Harder Right over the Easier Wrong

Overview

As an Operations Associate, you’ll have the opportunity to make a difference in how Upswing runs. You’ll work with our Associate Director of Operations to manage the day to day operations of the organization. The ideal candidate for this role will be an individual that is interested in many aspects of business operations, from people operations and recruiting, to event management and inventory management. 

We are a fully remote organization, however, we are looking for a candidate that is located in or near Durham, NC, in order to assist with logistical and administrative tasks. Ideally, this role will be about 90-95% remote with 5-10% of the role needing to be completed in Durham, NC. 

This role will be part-time working between 20-25 hours per week.

Responsibilities

• Assist with recruiting and onboarding of new team members
• Track inventory and support teams in mailing out items to schools occasionally
• Support teams and Associate Director of Operations with internal events (virtual and in-person)
• Handle administrative tasks via Quickbooks, including invoicing and account review
• Follow up on accounts receivable through email and phone communication
• Support employee culture and DEI efforts within the organization
• Schedule on-boarding and off-boarding meetings for team members
• Coordinate internal communications 
• Handle additional tasks as they arise

About You

• You are interested in how a business runs
• You are detail oriented, highly organized, and thrive on making things happen
• You have experience in and are proficient with Google Suite and Microsoft office (Canva, Asana, and Slack are preferred but not required)
• You have exceptional verbal and written communication skills
• You are a quick learner and embrace new challenges
• You are able to handle sensitive information with a high level of discretion
• You are located in or near Durham, NC with the ability to travel into a coworking space 1-2 times a month

Upswing Benefits and Perks

• Hourly Rate: $20/hour
• 401k program with company match
• Annual Wellness, WFH, and professional development stipends
• Remote organization 
• Two in-person kickoff events annually
• Mission-driven, passionate coworkers with an awesome remote team culture